Your Rights as a Client (Texas)
This notice is provided under Texas Health and Safety Code §181.105 (House Bill 4224), effective September 1, 2025.
Requesting your health care records
You have the right to request copies of your health care records at any time. Please send a written, signed, and dated request that includes your full name, date of birth, and the records you need. You can send it by mail to Jeong Healing Therapy PLLC, 1321 Upland Dr, #885, Houston, TX 77043. I respond within 15 business days. A reasonable, cost-based copying fee may apply, and I’ll tell you the amount first.
Contacting my licensing authority
I am a Licensed Clinical Social Worker LCSW-S, Texas license #66098, licensed by the Texas Behavioral Health Executive Council (BHEC). You can verify my license at bhec.texas.gov.
BHEC: (800) 821-3205 or (512) 305-7700 · 1801 Congress Ave., Ste. 7.300, Austin, TX 78701
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint. Visit bhec.texas.gov or call 1-800-821-3205.
Filing a consumer complaint
If you have a concern about billing, deceptive practices, or unfair treatment, you may file a complaint with the Texas Office of the Attorney General, Consumer Protection Division, at texasattorneygeneral.gov/consumer-protection/file-consumer-complaint or 1-800-621-0508.